* Grab Usage in Freefall in Singapore Since Uber Exit

By Susan Cunningham
The Star (Malaysia)


27 March 2019

When ride-sharing company Grab agreed to buy Uber’s South-East Asian assets a year ago, it seemed that its hardest and longest fought competition was finally over – at least in its seven markets that weren’t Indonesia.

In its home base of Singapore, Grab especially had a wide open field, having raised US$4.64bil (RM18.9bil) in funding from the likes of SoftBank and DiDi Chuxing.

Its chief competitors were those taxi drivers who didn’t use the Grab app. The hailing apps from well-funded foreigners – German-Brazilian Easy Taxi and Britain’s Hailo and Karhoo – had been driven out by 2016.

Yet instead of surging with an influx of Uber’s former passengers, the number of “Daily Active Users” of the main Grab app in Singapore plunged after Uber withdrew from the city-state in May.

The number of such users fell from almost 171,000 on June 1, 2018 to 135,576 by Dec 1, 2018, according to analytics firm SimilarWeb’s data on Android phone users. That’s a loss of almost 40,000 Daily Active Users over the six-month period.  MORE


Postscript: I should have mentioned in the story that the Android operating system had about 75% of the Singapore smartphone/tablet market during most of 2018. In Indonesia, Android had about 92% of the market.

* Priceza, Priceprice, PricePanda – Who’s Winning And Losing SE Asia’s Price Comparison Races

[Originally published on Forbes.com in 2015]

With the soft launch last month of Priceza websites in Malaysia, Philippines and Singapore, Thailand’s number one shopping price comparison portal now has a presence in five countries with a total of 540 million residents. Priceza Thailand debuted in January 2010 and Priceza Indonesia in May 2013.  Next market in 2015: Vietnam. If all grows as planned, the six sites will attract nearly 400 million annual visitors in 2019.

Back in 2009, when three former Chulalongkorn University classmates were dreaming up website ideas,  “we were looking for a scalable model. From day one, we knew wanted to be in other countries too,” says Priceza CEO Thanawat (Wai) Malabuppha.

It’s complicated, though. The competitive landscape in each country is different. That isn’t just a reflection of  per capita income and internet penetration but also of payment systems and the sheer number of e-commerce websites. MORE

* Malaysia’s Richest 2018: Anthony Tan’s Grab Hits $6B Valuation As Ride-Hailing Race Quickens

By Susan Cunningham
Forbes Asia

This story appears in the March 2018 issue of Forbes Asia as “Up for Grabs”

When Grab closed a $2.5 billion fundraising round in January, the valuation of the ride-hailing company not only rose north of $6 billion, according to Pitchbook. It also lifted cofounder Anthony Tan onto the list of Malaysia’s 50 richest. He debuts with an estimated net worth of $300 million. Led by SoftBank and Didi Chuxing, the investment was Southeast Asia’s biggest single venture-capital fundraising round ever. Other investors include Hyundai Motor and Toyota Tsusho.

Tan, 36, the startup’s chief executive, could have enjoyed a cushy ride with his family’s auto-sales business, run by his father, Tan Heng Chew, and two uncles. (Heng Chew and his brothers made the list the last five years before falling off this year.) But six years ago he teamed up with a Harvard Business School classmate, Tan Hooi Ling (no relation), to launch a taxi-hailing application in their home city of Kuala Lumpur. They first called it MyTeksi.

Myanmar and Cambodia

With eight investment rounds under its belt, Grab has branched out into services for private cars, motorcycle taxis, carpooling and goods delivery while making an ever increasing investment in mobile-software research and development. It offers transportation services in 168 cities in eight Southeast Asian countries, having added Cambodia and Myanmar in 2017. 
Continue reading

* Malaysia’s Patrick Grove Aims To Go Global With Iflix Video-On-Demand

By Susan Cunningham0228_asia-cover-mar_175x226.jpg smallest
Forbes Asia

(This story appears in the March 2017 issue of Forbes Asia).

Patrick Y-Kin Grove is leaning against the pool table in Catcha Group’s headquarters in the Mid Valley mall-lands of Kuala Lumpur. The Internet pioneer has started company after company, but today he’s doing something different–he’s plugging a local tailor shop. “I’ve worn a suit twice in the past five years,” he jokes in his raspy voice as staffers look on. “To get married … and divorced.”

He was getting an award at a gala dinner that night, but he had left his only suit at his second home in Singapore. A call to the tailor produced an offer: Tape a promotional video for the shop and a bespoke suit would be his for free. So here he was, being asked by a cameraman to describe himself. “I’m proudly from Southeast Asia,” Grove says. “I split my life into two halves: before 24 years old and everything after–when I became an entrepreneur.” And his life goal? “I want to create a great company that goes global and disrupts an entire industry.”


The company is two-year-old Iflix. The industry is subscription video-on-demand. Grove is targeting developing countries, and Iflix, part of his Catcha Group, is now operating in Malaysia, Indonesia, Thailand, the Philippines and elsewhere. Iflix offers unlimited viewing of 20,000 hours’ worth of movies and television shows, available any time of day, for a monthly fee roughly equal to the price of a pirated DVD. That’s usually between $2 and $3, depending on the country. The content comes from more than 100 studios and distributors, including Disney, Paramount, the BBC and Media Prima, and MORE

* The Rohingya Pipeline

Traffickers’ jungle prison camps on the Thai-Malaysian border ‘operating for years’, say Rohingya migrants in Malaysia.

Susan Cunningham, Kuala Lumpur
Mizzima Weekly, August 20, 2015 


[This article appeared in Myanmar’s Mizzima Weekly print magazine in 2015 but not online. I decided to post it here more than a year later because the Rohingya homeland in northern Rakhine State is once again attracting international media coverage. Even Malaysian PM Najib  wants to take advantage of the crisis this round. The spotlight won’t last long. There was another brief international moment in spring 2015 when the overloaded boats were drifting around the Andaman Sea and various governments vowed at a high-profile multinational meeting in Bangkok that the recent arrivals in Indonesia, Malaysia and Thailand would be resettled in third countries within a year.  In the weeks after, though, I was unable to interest any international media outlets in why thousands of stateless Rohingya risk their lives to reach Malaysia each year or how they live illegally once they get there. Fortunately, Mizzima was interested.


As for that one-year deadline? Who knows or cares? When it was coming up in 2016, I emailed the NGOs and individuals who last year appeared to have some knowledge and interaction with Rohingya  (not to be confused with the much greater number who tweeted relentlessly, often spreading baseless rumors and phony images, but turned out to be useless as sources). Only one person replied. She said she heard that the Rohingya boat people who had arrived in northern Sumatra in 2015 had made their way across the Straits of Malacca to Malaysia, but she had no details. (I’ve since heard that men made that journey, but women and children stayed in Aceh.) That movement is interesting because the Acehnese were very welcoming to their fellow Muslims last year; my guess is that the Rohingya wanted to join relatives in Malaysia. The trial in Thailand of more than 100 people involved in trafficking Rohingya ultimately convicted 62 persons, including an army general, two provincial politicians and many local businessmen. Malaysia has displayed much less interest in prosecuting alleged traffickers.  Twelve police officers were arrested but charges were dropped without a trial in March 2017. I know that, while not surprised by that outcome, Rohingya in Malaysia must be especially distressed that no Malaysian immigration officials were charged. How difficult would it be to trace the holders of those mysterious Maybank and CIMB accounts where ransom payments were deposited? It’s difficult to take the Malaysian government’s expressions of concern for Rohingya welfare too seriously.


It will be interesting to see if Justin Trudeau’s grandiose statements mean that Canada will begin to accept Rohingya for resettlement. At the time I wrote this article, the US was the only country resettling Rohingya from Malaysia; that had been the situation for many years. The conditions and work prospects for Rohingya in Bangladesh were far worse than in Malaysia even before  tens of thousands of Rohingya arrived there in in the final months of 2016, after fleeing attacks by the Myanmar army in their homeland of northern Rakhine State. Rohingya refugees in Bangladesh may therefore be the first priority for resettlement in a third country.]

While traffickers’ jungle prisons along the Thai-Malaysian border were first widely exposed by Reuter’s reports published almost two years ago, they were well known to Rohingya in Myanmar and Malaysia for more than a decade.

Sultan Ahmed bin Ahmed Hussein, the new president of the Rohingya Society of Malaysia (RSM), arrived in Malaysia in 2012 by way of a border jungle prison. The 2001 Sittwe University graduate had been working in Rakhine State for GRET, a French non-governmental organization involved in agricultural development. After the 2012 communal riots, the French staff left the state and he was interrogated by the police. “They wanted money,” he recalled earlier this month. “Some of my friends were arrested. Some were shot and killed.”  After he left his home in Buthidaung to stay with friends in Maungdaw, he heard that back home “thirty police had descended on my house, so I knew I had to leave.”  His wife and four children are still in Myanmar (Burma).

Beginning with a Thai fishing boat, the cost and route of passage to the Malaysian town of Butterworth via Thailand were common knowledge in Maungdaw by then: 6,000 Malaysia ringgit (US$2,000) or the equivalent up front, followed by another 6,000 ringgit to be paid into traffickers’ bank accounts once the passengers had arrived somewhere in the vicinity of the Malaysian-Thai border. Continue reading