In November 2018 Forbes Asia‘s 12th annual philanthropy issue honored a total of 40 generous people or families from Australia, Hong Kong and 13 Asian countries. I wrote about the Malee Tangsin, 90, Chairwoman of Bangkok’s Ramada Plaza Menam Riverside Hotel. She and her family foundation have supported 450 boys while they attended high school in Bangkok. The photo shows the current three “classes,” most of whom are from Hmong or Akha hill tribe villages. More here.
[Originally published on Forbes.com in 2015]
With the soft launch last month of Priceza websites in Malaysia, Philippines and Singapore, Thailand’s number one shopping price comparison portal now has a presence in five countries with a total of 540 million residents. Priceza Thailand debuted in January 2010 and Priceza Indonesia in May 2013. Next market in 2015: Vietnam. If all grows as planned, the six sites will attract nearly 400 million annual visitors in 2019.
Back in 2009, when three former Chulalongkorn University classmates were dreaming up website ideas, “we were looking for a scalable model. From day one, we knew wanted to be in other countries too,” says Priceza CEO Thanawat (Wai) Malabuppha.
It’s complicated, though. The competitive landscape in each country is different. That isn’t just a reflection of per capita income and internet penetration but also of payment systems and the sheer number of e-commerce websites. MORE
This story appeared in the August 2018 issue of Forbes Asia as “Riverboat Queens.”
By Susan Cunningham
Supapan Pichaironarongsongkram is explaining the art of managing the tough men who operate her 90-strong fleet of ferries, commuter boats and charters that ply Bangkok’s Chao Phraya River. “When you work with men, you don’t work as a woman and a man. A man will always look down on a woman. They probably don’t think I know much. I go to them as a friend or mother. I protect them. If they know that, they will trust me. They know they will never lose a job. We work through generations of trust.”
Supapan, 73, represents the third generation of women at the helm of Supatra & Chao Phraya Express Boat Group. Her grandmother started the ferry service roughly a century ago–the exact year is unknown–and when she died in 1931, Supapan’s mother took over at age 20 (see Thailand’s Supatra Dynasty – 4 Generations Of Women Running The Chao Phraya River). Today the group comprises ten companies and 600 employees, and the fourth generation is getting ready to take over. Supapan’s 32-year-old daughter, Natapree, better known as Pim, has been building the group’s advertising sales, hotel and real estate businesses for the past six years.
Supapan is petite, soft-spoken and impeccably groomed. If she hadn’t felt a sense of responsibility to carry on the family business, she would have followed a more genteel line of work, perhaps using her French degree or pursuing a career as a pianist. But, says Pim, her only child, her mother’s benign appearance is deceptive: “She works six days a week. She doesn’t have an engineering degree, but she knows all the specifications of the boats, the materials, the buoyancy required for the boats to float, the width of the river, the depth of the river. She will act like she doesn’t know much, but she knows everything. You cannot mess with her.” MORE
By Susan Cunningham
This story appears in the March 2018 issue of Forbes Asia as “Up for Grabs”
When Grab closed a $2.5 billion fundraising round in January, the valuation of the ride-hailing company not only rose north of $6 billion, according to Pitchbook. It also lifted cofounder Anthony Tan onto the list of Malaysia’s 50 richest. He debuts with an estimated net worth of $300 million. Led by SoftBank and Didi Chuxing, the investment was Southeast Asia’s biggest single venture-capital fundraising round ever. Other investors include Hyundai Motor and Toyota Tsusho.
Tan, 36, the startup’s chief executive, could have enjoyed a cushy ride with his family’s auto-sales business, run by his father, Tan Heng Chew, and two uncles. (Heng Chew and his brothers made the list the last five years before falling off this year.) But six years ago he teamed up with a Harvard Business School classmate, Tan Hooi Ling (no relation), to launch a taxi-hailing application in their home city of Kuala Lumpur. They first called it MyTeksi.
Myanmar and Cambodia
With eight investment rounds under its belt, Grab has branched out into services for private cars, motorcycle taxis, carpooling and goods delivery while making an ever increasing investment in mobile-software research and development. It offers transportation services in 168 cities in eight Southeast Asian countries, having added Cambodia and Myanmar in 2017. Continue reading
By Susan Cunningham
This story appears in the September 2015 issue of Forbes Asia.
After a 7.8 Richter scale earthquake rocked central Nepal on April 25, Binod K. Chaudhary and two of his sons rushed from Chitwan National Park to Kathmandu to organize relief efforts. The company’s head office was heavily damaged, but no matter. He immediately ordered that eight schools operated by one of his businesses be turned into shelters, distributing the company’s famed Wai Wai instant noodles and other food, as well as juice, water and medical supplies. He also arranged for health care workers to reach victims in the 12 districts most severely hit by the country’s worst natural disaster in 81 years.
The quake killed more than 8,600 in Nepal, displaced 450,000, triggered fatal avalanches on Mount Everest, and severely damaged centuries-old historic buildings including the palace squares of Kathmandu, Bhaktapur and Patan.
Since then Nepal’s first billionaire has pledged $2.5 million through his Chaudhary Foundation to restore schools and homes destroyed or damaged by the quake. The foundation will bear all the costs of building 1,000 transitional bamboo-and-plaster homes and is working with other donors to construct another 9,000. MORE
By Susan Cunningham
Forbes.com | May 12, 2015
Lazada, Southeast Asia’s largest shopping platform, and its sister apparel site, Zalora, racked up huge gains in sales and transactions in 2014 but together lost $235.3 million. The good news for those invested in the German parent company, Rocket Internet Group, is that losses as a proportion of revenues are shrinking.
Rocket, which has stakes in 141 internet companies throughout the world, released its 2014 results last week. It listed on the Frankfurt Stock Exchange on October 2, 2014.
Lazada Losses and Revenues Double
Lazada’s six general merchandise sites operate in Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam. Lazada’s net revenue was US $154.3 million last year, more than double 2013 results of $75.5 million. Yet the company’s net operating losses (EBITDA, or earnings before interest, taxes, depreciation and amortization) were $152.5 million, also more than double the 2013 figure of $67 million.
(Most figures in Rocket’s annual report were in euros; Lazada’s results were reported in US dollars.).
For online retailers, however, a key metric is growth in Gross Merchandise Volume (GMV)–the sales value of products sold. In the case of an unprofitable company like Lazada, another metric is the share of losses relative to GMV and whether that share, the negative margin, is narrowing year on year. By that measure, Lazada is moving in the right direction. MORE
By Susan Cunningham
Forbes.com | Oct 5, 2014
At the end of Rocket Internet’s disappointing first day of trading on the Frankfurt Stock Exchange last week, co-founder and CEO Oliver Samwer looked weary but, as usual, kept on-message, telling CNBC that “most [Rocket sites] are market leaders in their sectors.”
When he announced the IPO last month, Samwer told a press conference, “I do not have growth, competition or margin as my key problems. Why? Because I’m the first mover in most of my markets.”
Rocket may well be a dull duplicator of others’ innovative ideas, so the subtext goes, but it is boldly pioneering in markets where the grateful natives are just discovering this internet thing. One could easily get the impression from coverage in the western media that there is no e-commerce or online retailing in developing countries from Asia to Latin America to Africa.
World’s Largest Internet Platform?
Where exactly is Rocket the first mover? And how does the investor and digital startup factory intend to become the “biggest consumer internet group outside of the US and China,” “the Alibaba of non-US and non-China countries” or, most recently, “the world’s largest internet platform outside the United States and China”? MORE