By Susan J. Cunningham
This story appears in the March 2015 issue of Forbes Asia as “Hailing Taxis, Building a Business”
When Anthony Tan graduated from Harvard Business School in 2011, he was expected to rejoin his two older brothers at the family firm, Tan Chong Motors. Instead, the youngest Tan, now 33, decided to strike out on his own with a mobile taxi app developed for a school business-plan contest. His mother was one of the original angel investors; his father, Tan Heng Chew (No. 16 on the richest Malaysians list), wasn’t. The apple didn’t fall too far from the tree, though. Anthony says he was inspired by his entrepreneurial grandfather, Tan Yuet Foh, who was a Kuala Lumpur taxi driver before building the multinational auto sales-and-assembly empire.
Tan’s GrabTaxi wasn’t the first mobile hailing app untethered to a specific taxi company. But the concept was novel in Kuala Lumpur and Johor Bahru when Tan launched what was then called MyTeksi in June 2012. For passengers the free smartphone app enables them to hail a cab from any taxi company, regardless of their location, as well as see the identity of their driver, the route to their destination and the estimated fare. For taxi drivers the app not only earns them an extra fee (the equivalent of 28 U.S. cents for each fare in Kuala Lumpur), but also saves them from wasting gas and … MORE